Zappos, mostly a shoe company, is an old company in Internet time. They officially launched back in 1999 and ever since then, they have built their brand on incredible customer service and easy returns. Buying shoes online is difficult since you can’t try them on, but Zappos makes it easy: don’t like them? Return them for free for up to one year.
They’ve branched out a bit to cover some clothing and accessories, but Tyla and I have only used them for shoes. We’ve always had a positive experience. You get a huge selection and you can be sure you’ll get one that fits without paying lots of money for shipping.
Here’s a protip for you: If you use the Windows 8 Zappos app, you get FREE 1 business day shipping!